Slack Reviews
Slack Customer Reviews (10)
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Slack Customer’s Q&A
Slack Features and Benefits
Here are the key features and benefits of Slack:
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Messaging Functionality: Slack offers a platform for real-time messaging, making it easy to have a call, video meeting, one-on-one chat, or group discussion.
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File and Media Sharing: Slack supports file-sharing and screen-sharing sessions, making collaboration more seamless.
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Voice and Video Calls: Slack provides built-in audio and video calls, facilitating better communication among team members.
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Project Planning: Slack can be used for project planning, helping teams stay organized and on track.
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Integrations: Slack offers a long list of integrations with many business apps, increasing its functionality and making it a viable hub for any type of business.
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Channels and Huddles: These features allow for topic- or project-based discussions and quick video and audio call options.
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Workflow Automation: This feature helps automate routine actions and communication, increasing productivity.
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Canvas: This is a new way to brainstorm, plan, and review work together.
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Security: Protecting your data at every layer is foundational to how Slack works.
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Slack AI: This feature helps you search smarter, summarize conversations instantly, and be at your most productive.
The benefits of using Slack include increased productivity, improved visibility across all teams, streamlined work processes, and enhanced team collaboration. It's a game-changer in today's collaborative workspace. Slack keeps all communication in perpetuity, whether it’s in a one-on-one conversation, a group discussion, or even chat that happens during a huddle. This makes it easy to track and refer back to previous discussions. Slack is instantly intuitive with an interface that’s simple to understand from the start. You can customize everything from emojis to notifications. Slack supports collaboration at a global scale, with unlimited channels to mirror the way your company actually works.
Slack Pricing
Here's the pricing information for Slack:
- Free: This is the quickest and easiest way to try Slack. It costs $0 USD/mo and includes 90 days of message history, 10 app integrations, 1:1 audio and video meetings, 1:1 messages with people outside your organization, 1 workspace, and unlimited workflows.
- Pro: This plan is more powerful for small teams who want better collaboration. It costs $8.75 USD/mo and includes unlimited message history, unlimited app integrations, group audio and video meetings, group messages with people outside your organization, 1 workspace, and unlimited workflows.
- Business+: This plan is designed to scale your business, increase productivity, and keep your teams connected. It costs $15 USD/mo and includes unlimited message history, unlimited app integrations, group audio and video meetings, group messages with people outside your organization, 1 workspace, and unlimited workflows.
- Enterprise Grid: This plan is designed to maximize performance and productivity at every level of your enterprise. The pricing for this plan is quoted separately upon request.
Each plan includes additional features such as user provisioning and deprovisioning, SAML-based single sign-on, data exports for all messages, support for data loss prevention, e-discovery and offline backup providers, HIPAA-compliant message and file collaboration, and a built-in employee directory.
Payment Method
Slack.com offers two main payment methods:
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Credit Card: This is the fastest way to pay for Slack's Pro or Business+ plan. Accepted credit cards include American Express, Diners, Discover, JCB, Maestro, MasterCard, and Visa. Credit card details can be managed from the Billing page by Workspace Owners or the person who upgraded the workspace.
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ACH Bank Debiting: Workspaces based in the United States can pay for Slack with a US bank account. At checkout, you can connect your bank account to Slack to make payments via ACH for plans billed monthly or annually, and you can switch your payment method at any time.
In addition, some workspaces can use self-serve invoices to pay for Slack via check or direct deposit. Invoices are emailed to Workspace Owners and to any billing contacts. You can choose to pay by invoice if your workspace meets certain criteria, such as paying for Slack annually and having a certain number of active members.
Remember, you can manage your payment method and add a new credit card or remove one that you no longer want to use from the Billing page. You can also add a new card to set it as your new default payment method or select the bin icon to remove a card. Enjoy using Slack!
Slack FAQs
Slack Alternatives
Here are the top 10 alternatives to slack.com:
- Google Chat: A feature-packed alternative for Gmail users, built into Gmail itself.
- Chanty: A simple team chat tool for small and medium-sized teams, with a built-in task manager and intuitive interface.
- Microsoft Teams: Primarily targeted towards enterprise companies, it offers integrations across all Office 365 products and more than 250 apps and services.
- ClickUp: Ideal for businesses looking to enhance team communication and drive productivity.
- HighSide: Best for security and confidentiality.
- Discord: Most affordable alternative, popular among gamers and students.
- Flowdock: A budget-friendly alternative.
- Fleep: Known for its unique features and user-friendly interface.
- Glip: Offers a variety of collaboration tools including video conferencing, task management, and team messaging.
- Bitrix24: Provides a complete suite of social collaboration, communication, and management tools for teams.
Each of these platforms has its own unique features and advantages, so consider the specific needs and preferences of your team when choosing an alternative to Slack. Enjoy exploring these options!
How To Open A Slack Account?
To open an account on slack.com, follow these steps:
- Visit the official Slack website.
- Click on "Create a new workspace" or "Get Started".
- Enter your email address and confirm it with a code sent to your email.
- After confirming your email, click "Create a Workspace" and follow the prompts.
- Fill in the required information such as your company or team name and a project or topic for a channel.
- Set up your workspace name and URL.
- Customize your workspace as desired.
- Invite your team members by email or by a shareable invite link.
- Launch your workspace and use it in your browser or download the app for easier access.
Remember, after setting up your account, you can further customize your profile and notification preferences, and explore other Slack features and settings. Enjoy collaborating with your team on Slack!
Slack Return Policy?
Slack.com has a Fair Billing Policy. This policy applies to Slack plans and add-ons purchased via the Slack website and paid for by credit card or self-serve invoicing. When you purchase a paid plan for your workspace, you’ll be billed for all active members. Any changes to the number of active members in your workspace will be reflected in your next billing statement. If someone you’ve already paid for becomes inactive, a prorated credit will be added to your account for the unused time and this will be reflected on your next billing statement. If all members become inactive, you'll be billed for a minimum of one member, unless you decide to downgrade to the free version of Slack.
On paid plans, you’re billed for all the members of your workspace that are actively using Slack. Certain types of members are paid, while others are free. Paid members include Workspace Owners, Workspace Admins, Full members, and Multi-Channel Guests. Free members include Single-Channel Guests and Bots.
When an invited member accepts their invitation to join your workspace, they'll be billed as an active member starting that day. If you’re on a paid plan and add new members partway through the billing period, you’ll only be charged for the time used. If you pay monthly by credit card, the prorated cost will be calculated and billed the following month for any new members added. If you pay annually by credit card, the prorated cost for the rest of the year will be calculated, and you'll be billed at the end of the month for any new members added. If you pay annually by invoice and your workspace grows beyond the members you’ve already paid for, an invoice will be sent once per calendar quarter to settle any outstanding balances.
Paid members are only billable if they’re actively using Slack. Slack will automatically detect if members become inactive, and if that happens, prorated credits will be added to your Slack account. Those credits will be applied toward future payments, such as new members being added to your workspace or your next renewal date.